SIA " Hermes TT " privacy policy

This Privacy Policy regulates your use of the website www.hermestt.lv , as well as all information and services provided there. This Privacy Policy does not apply to any third party's applications, services or Internet sites, even if you access them through or are referenced in this document. This Privacy Policy does not apply to information provided to or collected by any third party. If this Privacy Policy does not apply, you should read the relevant privacy policy and related terms and conditions published on this website, application, or other service that you use before providing them with your information.

When registering a user account or otherwise using the website www.hermestt.lv, you will be required to confirm that you have read and understood these Privacy Policy.

Please read this Privacy Policy carefully as it describes how we collect, use, store and process your personal information. If you do not agree with this Privacy Policy, do not use the website www.hermestt.lv.

Version: 01.06.2021.

The operator of your personal data is SIA "Hermes TT", registration number of the legal entity: 40203098093 , address: 22 Pliederu st., Kekava, LV- 2123, contact phone number: +371 29363264 , e-mail address: info@hermestt.lv (hereinafter - "Hermes TT" or "We" in the corresponding declension).

We make every effort to ensure that the processing of personal data we carry out complies with the Regulation of the European Parliament and of the Council of the European Union of April 27, 2016 (ES) 2016/679 "On the protection of natural persons in the processing of personal data and the free movement of such data", which repeals Directive 95 / 46 / EB (General Data Protection Regulation).

1. WHAT PERSONAL DATA DO WE COLLECT?

1.1. We collect and process only reliable and relevant personal data of you, which is necessary for the purposes of their processing.

1.2. Personal data that we collect and process:

● Full name

● E-mail address

● Contact phone number

● Specified delivery address (including street, city, country and zip code)

● Payment details (including bank account number)

● Bankcard number

● IP address

You can provide additional personal data that is not required to use the website www.hermestt.lv

2. PURPOSES OF PERSONAL DATA PROCESSING

2.1. We collect your personal data only for specific, explicit and legitimate purposes and do not process your personal data in any way that does not correspond to these purposes.

2.2. We want to make the use of our website as easy and convenient for you as possible, therefore, in order to improve our services, we constantly analyze your actions, while analyzing and managing the following data:

2.2.1. Cookie data;

2.2.2. Analytical data.

2.3. Processing your personal data in order to process your requests and questions:

2.3.1. In order for us to provide you with quality services and comprehensive service, the processing of your personal data specified in section 1.2 of this Privacy Policy is also carried out in order to process your questions and requests.

3. CAN I DISAGREE WITH THE PROCESSING OF MY PERSONAL DATA AND USE THE WEBSITE AND MOBILE APPLICATION HERMESTT.LV?

3.1. You have the right to object to the processing of your personal data, which at any time is based on your consent. However, without the required data, it is impossible to complete the order, since the seller will not be able to complete the fulfillment of your order.

4. HOW DO WE EXCHANGE YOUR PERSONAL DATA?

4.1. We may share certain information we receive or store with third parties in order to provide the products and services you need. The transfer of your personal data is mandatory for the proper execution of your order.

4.2. We share in your personal data with service providers. Your personal data is also shared with other service providers, such as shipping, storage and call centres.

4.3 . Your personal data may be transferred to other parties in response to requests in the course of legal proceedings: 4.7.1. state bodies in accordance with the procedure established by the legal acts of the Republic of Latvia.

4.4 . We may also disclose your information to other parties when we believe in good faith that it is necessary in response to legitimate government requests or in a legal process (such as a court order, search warrant, or subpoena).

4. 5 . Please note that your personal data may be transferred outside the European Economic Area (EEA). Your personal data is transferred outside the EEA if the following conditions are met:

4.5.1. If the delivery address is outside the European Union .

4.5.2. the data is transferred only to our trusted partners who are involved in the provision of services to you;

4.5.3. data processing agreements have been signed with such partners in order to ensure the security of your personal data, as required by law;

4.5.4. The European Union Commission has decided on the acceptability of the country in which our partner is established and an adequate level of security has been ensured;

4.5.5. partners ensure the level of security of personal data in accordance with the EU-US Privacy Shield.

5. MARKETING NOTIFICATIONS

5.1. With your consent, we will send you marketing notifications by e-mail, SMS messages, or calling the phone number you specified, so that you will be kept in touch with our latest news, new products and their specifics as much as latest sales and promotions. You can at any time unsubscribe from receiving marketing notifications from hermestt.lv. It can be done:   

5.2 by emailing info@hermestt.lv, either by clicking on the unsubscribe link to the marketing notifications in the email you received, or via email conversation with our employee; 

5.3. by contacting us by phone .

5.4. After canceling your subscription, we will update your personal data settings so that you no longer receive marketing notifications.

5.5. Please note that it may take several days for the personal data processed in our system to be updated. Thus, you may still receive these messages for a while while your request to unsubscribe from receiving the marketing notification list is being executed.

5.6. By refusing to receive the marketing notifications, information about the services you have ordered (for example, up-to-date information about the order) will continue to be provided.

6. HOW IS PERSONAL DATA STORED?

6.1. The storage of your personal data is carried out for the period necessary to achieve the purposes of processing your personal data, but not less than is required from us in accordance with the legislation that regulates our activities. The processing of your personal data is carried out on the basis of your consent.

7. HOW CAN I READ THE PERSONAL DATA PROCESSED BY Hermes TT?

7.1. You have the right to access and review your personal data processed by Hermes TT. You can access your personal data in the following ways:

7.1.1. by sending us a request by e-mail: info@hermestt.lv;

7.1.2. by contacting us by phone: +371 29363264;

8. HOW CAN YOU MAKE CHANGES / CORRECTIONS TO YOUR PERSONAL DATA?

8.1. If you find that your personal data is inaccurate or incomplete, and you want to make changes or corrections to them, you can do it in the following ways:

8.1.1. in your personal account in the " Personal Data " section;

8.1.2. by contacting us by e-mail: info@hermestt.lv;

8.1.3. by contacting us by phone: +371 29363264.

9. CAN I REQUEST THE DELETION OF MY PERSONAL DATA?

9.1. You have the right to require us to stop processing your personal data and to delete it after your request.

9.2. Please note that your personal data will not be deleted from our database if any of the following conditions are met:

9.2.1. Your personal data is necessary to achieve the purposes for which it was collected or processed;

9.2.2. You have not withdrawn your consent to the processing of your personal data;

9.2.3. Such processing is necessary for our legitimate interests;

9.2.4.We are obliged to process your personal data in accordance with applicable European Union or national law;

9.2.5. The processing of your personal data must be carried out for the purpose of asserting, executing or defending legal claims.

9.3. You can request the deletion of your personal data in the following ways:

9.3.1. by contacting us by e-mail: info@hermestt.lv;

9.3.2. by contacting us by phone: +371 29363264.

10 . CAN I RESTRICT THE RIGHT TO PROCESS MY PERSONAL DATA?

10.1. You can place restrictions on the processing of your personal data by us. If you restrict the processing of your personal data, we will not take any action with respect to your personal data, except for their storage. You can restrict the processing of your personal data in any of the following cases:

10.1.1. the processing of your personal data is carried out illegally, but you do not agree to the deletion of your personal data;

10.1.2. the processing of your personal data must be carried out for the purpose of asserting, executing or defending legal claims;

10.1.3. the processing of your personal data is carried out despite your objection to such processing (processing on such a basis will be limited until it is confirmed that the reasons why we process your personal data take precedence over yours).

10.2. You can request the restriction of the processing of your personal data in the following ways:

10.2.1. by contacting us by e-mail: info@hermestt.lv;

10.2.2. by contacting us by phone: +371 29363264.

11. CAN I WITHDRAW MY CONSENT AND HOW CAN I DO IT?

11.1. You can revoke your consent to the processing of your personal data at any time in the following ways:

11.1.1. by contacting us by e-mail: info@hermestt.lv;

11.1.2. by contacting us by phone: +371 29363264.

12. RIGHT TO DATA PORTABILITY - WHAT IS IT? HOW CAN I USE THEM?

12.1. The right to data portability means that you have the right to receive the personal data related to you that you have provided to us in a structured, commonly used and machine-readable format, and you have the right to transfer this data to another operator.

12.2. You can request the provision or transfer of your personal data in the following ways:

12.2.1. by contacting us by e-mail: info@hermestt.lv;

12.2.2. by contacting us by phone: +371 29363264.

13. HOW CAN I REQUIRE THE EXERCISE OF MY RIGHTS?

13.1. Your inquiries regarding your personal data may be provided in the following ways:

13.1.1. if you contact us by e-mail: info@hermestt.lv;

13.1.2. if you contact us by phone: +371 29363264.

13.2. In our system, we identify you by your email address. When submitting a request to us, always include your email address for which the information is being collected. If you do not provide such email address or email address of the person making the request, we will not be able to properly identify you and provide the information you requested or fulfill your request.

13.3. If you believe that your rights have been violated, you have the right to contact the National Data Protection Inspectorate